After 31 years of experience, we’ve noticed that clients seem to have the same questions and same problems. We put together a list to help you:
Why won't my garage door go down?
There are several reasons why a garage door won't go down. We suggest the following steps:
1. Disconnect the door from the opener using the emergency release rope.2. Check to see if the door works normally. If so, the most common issue is with the safety eyes. Depending on the brand, there is typically a light on each sensor.
3. Make sure both lights are on. If only one light is on, check to see if something is blocking one of the eyes. If not, see if they are aligned and facing each other.
4. Make sure there aren’t any spider webs or dust on the eyes.
5. It’s possible the strength has declined over time. If that’s the case, the sun can cause the sensors to not work properly.
6. You can usually override them by holding down the wall button.
7. If none of this works, you may have a mechanical problem or an electrical issue with the opener. At this point, you should call a professional.
Why won't my garage door go up?
There are several reasons why a garage door won't go down. We suggest the following steps:
1. If you’re using a garage door opener, disconnect the door from the opener using the emergency release rope. If it opens, you have an issue with the opener.2. Check above the door and on the sides to look for a broken spring. It will be obvious. If so, call a professional. Springs can be dangerous.
3. If the door opened manually and the opener was making noise, you could have a bad capacitor or a stripped gear. Call a professional.
Why is my garage door crooked?
Unfortunately, this means a cable has come off, and you should call a professional. Springs store an incredible amount of energy, and it could result in serious injury if the spring pops. Call a professional.
How much horsepower does my garage door opener need?
A ⅓ HP garage door opener can operate most residential garage doors without issue. However, ½ HP is the minimum you will see.
There are many direct current (DC) garage door openers available, and they aren't rated like AC motors. DC openers are more efficient, take less amps to operate, and are much quieter.
There are many direct current (DC) garage door openers available, and they aren't rated like AC motors. DC openers are more efficient, take less amps to operate, and are much quieter.
Should I use a belt or chain drive opener?
This is more of a personal preference. Both will do the job, but belt openers are much quieter. If there is a bonus room or bedroom above the garage, a belt drive opener is a better choice. If cost is most important, a basic chain drive opener will get the job done.
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